Careers

Want to be part of

MenaITech’s success?

Below is a list of our vacancies.

Senior HR Functional Support (#:26)

Qualifications:

Working Conditions:

Responsibilities:

  • Provide clients with the requested support using phone, e-mails, or VPN connection.
  • To enter the required points and bugs on ShortMaze and provide a regular follow up.
  • To provide the Quality assurance Department a feedback on all points entered on ShortMaze.
  • To be responsible for organizing customers’ visits for providing version control, training, and any required support by contacting the related resource.
  • To deliver the needed batches needed by the clients to resolve their malfunction.
  • Providing MenaITech management with periodic reports simplifying the status of MenaITech client’s status and objective progress.
  • Utilizing all available resources to stay updated and on the edge of technology maintaining a solid business relationship and communication with the customers and MenaITech business partners.
  • Consulting with clients to analyze and understand functions to be automated, client needs, objectives, desired features, and input and output requirements.