Follow up MenaITech H.R. software operation process and visit clients on regular basis to ensure their full understanding and satisfaction.
To train customers on MenaITech software and provide the required software related service including technical support by responding to clients’ inquiries regarding errors, problem, configuring, installation or questions with the implementation and Data Migration Process.
To maintain and follow up on the work plan procedures including all steps required for clients implementation process such as installation, training and follow up of MenaITech software.
Define all system installation requirements including the needed data, the logical processes, the required hardware, the operating environment and any interfaces with other systems.
Maintain and document customers’ profiles.
Follow up customer’s software versions and provide version control after the completion of the operation process.