Careers

Want to be part of

MenaITech’s success?

Below is a list of our vacancies.

Services Officer(#:90)

Qualifications:

  • BSc in IT
  • Computer Engineer
  • MIS or any related field
  • English Language

Responsibilities:

  • Provide clients with the requested support using phone, e-mails, or VPN connection, MenaTracks
  • To enter the required points and bugs on MenaTracks, and provide a regular follow up
  • To provide the Quality assurance Department a feedback on all points entered on MenaTracks
  • To be responsible for organizing customers’ visits (with coordinating up with the head department) for providing version control, training, and any required support by contacting the related resource
  • To deliver the needed batches needed by the clients to resolve their malfunction
  • To train customers on MenaItech software and provide the required consultation and any software related service including technical support by responding to clients’ inquiries regarding errors, problem, configuring, installation or questions with the implementation and Data Migration Process
  • Follow up customer’s software versions and provide version control after the completion of the operation process
  • Migration Process